1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect information when you:

• Visit our website
• Use our mobile application
• Open emails we send you
• Interact with our online advertisements

2.3 Third-Party Sources

We may receive information about you from third parties, including:

• Business partners
• Social media platforms
• Analytics providers
• Advertising networks

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, such as confirmations, updates, and security alerts
• Respond to your comments, questions, and requests
• Provide customer service and support
• Send you marketing communications about products, services, offers, and events
• Personalize your experience and deliver content and product offerings relevant to your interests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1 Service Providers

We share information with service providers who perform services on our behalf, such as:

• Payment processors
• Email service providers
• Analytics companies
• Customer service providers
• Hosting and cloud storage providers

4.2 Business Partners

We may share information with business partners to offer you certain products, services, or promotions.

4.3 Legal Requirements

We may disclose information if we believe in good faith that such disclosure is necessary to:

• Comply with relevant laws, regulations, or legal process
• Protect the safety, rights, or property of Dubai Explorer, our users, or others
• Detect, investigate, and prevent fraud or security issues

4.4 Business Transfers

If Dubai Explorer is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality Cookies: Used to recognize you when you return to our website
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed

5.2 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Update

You can access and update certain information through your account settings or by contacting us directly.

6.2 Data Subject Rights

In certain jurisdictions, you may have the right to:

• Access the personal information we hold about you
• Request that we correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Request a copy of your information in a structured, commonly used, and machine-readable format
• Withdraw consent at any time where processing is based on consent

6.3 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we do so, we ensure appropriate safeguards are in place to protect your information and to comply with applicable data protection laws.

9. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: